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We often think of communication as what we say when we’re in front of a person and the words we use, but there are a whole lot of other things that make up our communication. Words and punctuation will be a factor, but research shows only 7%-10% of how our communication is received or how it lands has to do with the words we use. The rest is influenced by non-verbal communication factors, such as body language, tone, mindset, intentions, mode of delivery and more.

Jul 13, 2021

Book Launch Media Release

Switched On Learning launches a new book, called Unleash Your Superpowers, written by Rosemary Killip and Jen Tyson

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It is not ‘What’ you say - It is ‘How’ you say it.

Book Launch Media Release

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