So, instead of making assumptions I have taken to applying a new habit, asking questions.
It just cuts through so much potential time wasted on making the wrong assumptions. I have written some of the questions I use often to gain better understanding about situations I encounter, below.
I have found a useful assumption to make is:
Everyone is doing the best they can, with the information, time and resources they have available right now. Including myself.
Once you assume that about someone or a situation, it gives you the freedom to look at anything from a new perspective, from that place of new perspective you can ask a KEY question or two, to move to a place of better understanding.
Some questions you can ask for greater clarity:
- “May I ask what you meant when you said……?”
- “The story I am telling myself about …………………….. is………… can I just check in if this is correct?”
- “I would love to know what you are thinking or how you are feeling about that?”
- “Is there something else you would like me to know about this situation that may help me get a better understanding of it?”
- “Is there something I can do to help you out with that?”
- “What do you need right now from me or anyone else?”
- “So I can get this in the right priority, what is your expected deadline for this?”
- “Are you happy with……?”
- “Is there something I can improve about……?”
Ask these questions with an intention to seek understanding not to be right or pass judgement. By understanding a person or situation better, it doesn’t mean you agree or take sides, what it does is open the doors for good communication and this can lead to a higher level of trust, less pain and better productivity.
Here is to less assumptions, more understanding
PS: If you would like to learn more about yourself, what makes you tick, how you can become a more powerful communicator in the world, check out our Unleash Your Superpowers products here
Jen Tyson
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